Logins, stores and suppliers

Creating logins, resetting passwords, and tidying up stores that never used the platform.

1. 1

   Create a login

   On Users open Create a login: email, name, role (store, supplier or admin), and the store or supplier it belongs to. Type a temporary password or leave it blank to generate one. The password is shown once — pass it on securely.

2. 2

   Resets

   Reset issues a new temporary password and shows it; Email link sends the person a reset email instead.

3. 3

   Deactivate or delete

   Deactivate keeps the history and blocks sign-in. Delete is only allowed for logins with no order history.

4. 4

   Stores

   A store that never used the platform (no orders, no logins) can be deleted from Stores; anything with history is marked inactive instead.

Still stuck? Email admin@novagear.au with the order number and what you were trying to do.