Files, proofs and approvals

What to attach, and how proof approval works.

1. 1

   Attach what you have

   Order forms, logos, reference photos, previous artwork — anything that helps. Choose the file type (order form, Erply PDF, other) and click Upload.

2. 2

   Wait for the proof

   Nova Gear prepares the artwork and uploads a proof. You get an email, and the order shows Proof pending with a highlighted Your approval needed panel.

   

3. 3

   Approve or request changes

   Open the proof file, check names, numbers, colours and sizes carefully. Click Approve to send it to production, or Request changes with a note about what needs fixing. Nova Gear will upload a new version.

4. 4

   Versions are kept

   Every proof version stays on the order under Proof history, with who approved it and when.

Still stuck? Email admin@novagear.au with the order number and what you were trying to do.