Tracking and delivery

Following production and closing the order when it arrives.

1. 1

   Watch the progress bar

   The order page shows where things are: Submitted → Proof → Approved → With supplier → Confirmed → In production → Shipped → Delivered.

2. 2

   Shipping and tracking

   When the supplier ships, the order shows the carrier and a tracking link under Shipments, and you get an email.

3. 3

   Mark it received

   When the box arrives, open the order and click Mark as received. That tells Nova Gear it's delivered and closes the loop.

Still stuck? Email admin@novagear.au with the order number and what you were trying to do.